Terms & Conditions

1. INTRODUCTION

Welcome to Exwarranty, a product warranty registration portal. These Terms & Conditions ("Terms") govern your use of our website and services. By accessing or using this website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must not use our website.

2. PRODUCT REGISTRATION AND USER RESPONSIBILITIES

Accurate Information: To register your product's warranty, you must provide accurate, current, and complete information, including the product’s serial number, IMEI, or barcode. You are solely responsible for ensuring the accuracy of this information. We are not liable for any issues arising from incorrect data provided by you.

Purpose of Registration: The sole purpose of this portal is to create a digital record of your product's purchase details to facilitate future warranty claims and after-sales support. This record helps us verify your product ownership and eligibility for service without requiring you to provide physical proof of purchase.

No Extension of Warranty: Registering your product on this website does not extend, alter, or create a new warranty for your product. The terms of your product's original warranty, as provided by the manufacturer or seller, remain in effect.

User Account: If you create an account, you are responsible for maintaining the confidentiality of your account password and for all activities that occur under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss or damage arising from your failure to comply with this security obligation.

3. DATA PRIVACY AND SECURITY

Collection of Information: By registering a product, you consent to our collection and storage of your personal information, including your name, contact details, and product information (serial number, IMEI, or barcode). We use this data exclusively to manage your warranty, provide after-sales services, and improve our customer support processes.

Data Security: We implement industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

Use of Information: Your data will not be sold, rented, or leased to third parties. We may share your information with authorised service partners or distributors solely for the purpose of providing warranty services. All such third parties are bound by confidentiality agreements.

4. INTELLECTUAL PROPERTY

Website Content: All content on this website, including text, graphics, logos, and software, is the property of Exwarranty or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from this content without our express written permission..

Trademarks: The trademarks, service marks, and logos used on this website are registered and unregistered trademarks of Exwarranty and its licensors. You may not use these trademarks without our prior written consent.

5. GENERAL PROVISIONS

5.1. Assignment:We may transfer our rights and obligations under these Terms to another organisation. You may not transfer any of your rights or obligations under these Terms without our prior written consent.

5.2. Severability: Each of the paragraphs of these Terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

5.3. Waiver: If we do not insist immediately that you do anything you are required to do under these Terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

5.4. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and us in relation to your use of the Site and supersede all previous agreements in respect of your use of this Site.

5.5. Third Party Rights: A person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms.

6. CONTACT INFORMATION

For any questions, concerns, or communications regarding these Terms and Conditions, please contact us exclusively via our online contact form, available at: https://www.exwarranty.com/index.php?route=information/contact